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If you drive a foreign import, you’re going to need to make certain that the shop has experience repairing your car before they work on it. The same is true for sports cars. While almost every repair shop can handle a Honda or a Ford, relatively few have the parts and tools to handle a Fiat or Lexus. It is reasonable to ask about the certifications held by the techs and how much experience they have. After all, the manager of the shop is rarely the one doing the work on your vehicle.
Another variation of this is the type of work they do. It is obvious that a place known for oil changes won’t repair the auto body after a collision. But what types of work will they do, and how does this compare to the work you need done? Northwest Houston Auto Repair does everything from car inspections to brake repairs. And they can do an oil change while they’re at it.
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