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What can I say to customers who are blatantly rude about a special needs employee?
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Manager4thePeople
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Brien Johnson Answered question
The ADA requires you to continue employeeing. The cutomers are vital for your business. If other customers are also offended by these customers then you need to determine if you can prohibit these cutomers based on a valid legal reason. You can tell your customers to Observe a Code of Conduct.
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